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Additional insurance

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All road transport assignments in Europe are governed by the provisions of the CMR convention. In case of loss or damage,...

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If you send your consignment on a euro pallet we can return this pallet to you. This is a standard service only available...

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Upon delivery of each shipment the recipient puts his signature and name on the driver’s hand-held device. This is the proof...

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If your shipment is damaged or something is missing, please contact our customer service.

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Your supplier can ask DHL Parcel to collect the payment of the goods at the time of delivery. This is called Cash on...

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If a shipment is delivered on one or several euro pallets, we will retrieve the empty euro pallet(s) within approximately...

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If you are unable to receive your shipment yourself, you can choose from three other delivery options. You can let us know...

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For shipments to business addresses in the Benelux you can choose for the recipient to pay the goods at the time of delivery...

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At times it can be easier for your customers to collect their shipment at a DHL Parcel sorting center. Your customers can...

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Upon request, we can send your shipment without disclosing consignor details. This means that the recipient cannot see from...